1) HOW DO I KNOW WHETHER YOUR WATCHES ARE AUTHENTIC?
All the items we buy and sell have undergone a multi-point evaluation and testing process under our strict authentication procedure. If necessary, we welcome any further authentication requests prior to purchasing and at the buyer’s request.
2) CAN YOU SOURCE A SPECIFIC WATCH FOR ME?
Yes, Provide us with the brand, model, reference number, and colour of your choice via our online customer assistance or by visiting our boutique.
3) WHAT TYPES OF PAYMENTS DO YOU ACCEPT?
We accept Cash, Bank Transfers, and Credit/Debit cards.
4) WHAT HAPPENS IF MY WATCH HAS AN ISSUE? WHAT ARE YOUR WARRANTY TERMS?
If the watch sold by Watch Playboy Malaysia does not come with a manufacturer’s warranty for a minimum period of 6 months, we will provide the 6 months of in-house warranty. Please reach out to us soonest should your watch show any issues.
5) WHY BUY A WATCH FROM WATCH PLAYBOY?
We are the second branch of Singapore Watch Playboy Company so you can be assured that your experience with us is secured with a peace of mind.
6) WHAT BRANDS OF LUXURY WATCH DO YOU SELL?
We have a wide range of luxury watch brands in our catalog. Some of our prized watch brands include Rolex, Audemars Piguet, Patek Philippe, Richard mille
7) How can I spot a fake watch?
Firstly, make sure you buy from a trusted source. You can spot a fake by any unfinished edged, print of the logo, feel of the metal, scratches or improper polish. Make sure the clasp, buckle and crown work. Train your eye by researching and inspecting real watches. If you can’t tell if it’s fake or don’t trust the source, bring the watch to a corporate service center to be checked.
8) How do I take care of my watch?
- Keep your watch wound daily and be careful not to overwind.
- Use a microfiber cloth or toothbrush to keep it clean. A little water is okay, but never use soap as it could seep into the mechanics of the watch.
- When you’re not wearing your watch, ensure that you store it away from damp or extreme temperatures.
- Wearing your watch regularly helps keep the watch in good condition.
- Get your watch serviced to ensure everything is running as smoothly as possible.
